SUNY Oneonta Students Support Families as Engagement Ambassadors

Two SUNY Oneonta students, Jasmine Smallwood and Kianny Lugo, serve as Family Engagement Ambassadors within the Office of Student Experience at SUNY Oneonta as part of the 2025-26 Empire State Service Corps cohort. In their roles, they create and publish informational articles for the Families@Oneonta portal, a central hub that provides campus updates, resources and important information for SUNY Oneonta families.

This semester, they also launched and began moderating new discussion boards on the portal, enabling them to engage directly with families virtually by answering questions and sharing updates. They also assist with major family-focused programs, including Family Weekend and Family Spring Fling. During this year's Family Weekend, which saw record-breaking attendance, the Family Engagement Ambassadors played a key role in supporting families by hosting events, answering questions and connecting with them throughout the weekend.