Coalition Demands Transparency as CDPAP Collapses Under Public Partnerships LLC

ALBANY, NY (03/25/2026) (readMedia)-- This morning, home care workers, consumers, advocates, and lawmakers held a press conference in the Capitol urging lawmakers to include the Home Care Transparency Act (Comrie/González-Rojas) in the final state budget. It's been nearly one year since Governor Hochul handed CDPAP over to private equity-backed Public Partnerships LLC (PPL), and at least 150,000 workers and 90,000 consumers have fled the program. CDPAP home care workers across the state report being paid late, underpaid, or not paid at all by PPL. As a result, home care workers, consumers, lawmakers and advocates are urging Governor Hochul and leadership to require PPL provide quarterly and annual public reports on how their $11 billion CDPAP program is spent, including utilization data, financial data, customer service complaints, and wages.

After the press conference, advocates engaged in direct action that shut down hallways and escalator access to stress the urgency of including the bill in the final budget.

WATCH A RECORDING OF THE PRESS CONFERENCE HERE.

VIEW PHOTOS FROM THE PRESS CONFERENCE HERE.

The Home Care Transparency Act would require regular public reporting on how CDPAP dollars are spent, implementing common sense oversight to protect both essential services and public dollars. The reporting requirements include:

• Utilization data
• Financial data
• Customer service requests, complaints, and accessibility including language and disability access.
• Consumer directed personal assistant data, including payroll and wage information.
• Information regarding interactions with subcontracted facilitators.
• Any cases of fraud, as well as any audits or investigations being conducted into the single fiscal intermediary.

"New Yorkers were promised a more accountable system, but instead families and home care workers have been left in the dark while critical services fall apart just one year into PPL's takeover. Without real transparency into how this program is being run and where the money is going, we cannot fix what's broken. Lawmakers must act now to require clear, public reporting so workers are paid on time, consumers can rely on consistent care, and this essential program is held to the standard New Yorkers deserve. We need common sense oversight now," said Ilana Berger, NY Political Director, Caring Majority.

"I stand with consumers, caregivers, advocates, and my colleagues in the fight to ensure every New Yorker who relies on care can continue to receive the support they depend on. The transition to PPL has created unacceptable chaos, uncertainty, and anxiety for both caregivers and those they serve. Every New Yorker deserves to live with dignity and maintain their independence at home, supported by caregivers they trust – caregivers who deserve fair wages and job security. We must do better, and I remain committed to working to restore stability, protect access to care, and deliver the support New Yorkers deserve," said State Senator Shelley Mayer.

"The Consumer Directed Personal Assistance Program (CDPAP) provides essential health care services for some of our most vulnerable community members," said Senator Lea Webb. "I joined my colleagues and advocates to call for oversight and transparency on behalf of the people with disabilities, older adults, caregivers, and home care workers who are impacted by PPLs mismanagement of the CDPAP program. Home care workers deserve fair pay and sustainable working conditions. Families deserve accountability, transparency, and consistent care."

"When we put billions of dollars into our local caregivers, that money gets reinvested into our communities... but when you take that money away and put it in the pockets of one, for-profit, private equity-backed company, people are stealing that money away from us. That money is leaving our state. That is why this is a pathway toward corruption and not care. It's still not too late to fight for oversight," said Assemblymember Ron Kim.

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About the NY Caring Majority

NY Caring Majority is an organization of people with disabilities, older adults, family caregivers, and home care workers.We are organizing to build a sustainable and just caring economy. We call for greater investments in home and community-based care, as a necessary means to meet our broader goal of dignity, self-determination, access and justice for all.