Fidelis Care Names Lynda Casillo Director, Claims Processing

BUFFALO, NY (05/25/2012)(readMedia)-- Fidelis Care, the New York State Catholic Health Plan, is pleased to announce that Lynda Casillo has been named Director, Claims Processing. Ms. Casillo is responsible for managing Claims staff, and assisting them in reaching and maintaining productivity levels and quality standards. In addition, she has statewide responsibility for ensuring that claims are processed timely and accurately. Ms. Casillo is based out of Fidelis Care's Getzville office.

Ms. Casillo brings 25 years of claims administration and customer service experience to Fidelis Care. Before joining Fidelis Care, she was the Manager of BlueCross BlueShield's Customer Service BlueCard Department.

Mr. Casillo holds a Business Management degree from the State University of New York's Erie Community College. She is a lifelong resident of Cheektowaga.

Fidelis Care offers free or low-cost health insurance through New York State's Child Health Plus, Family Health Plus, and Medicaid Managed Care programs. Members are covered for regular checkups, preventive care, routine screenings, hospital and emergency care, eye exams, dental care, and more. In addition, Fidelis Care also offers a variety of benefit options for seniors through Fidelis Medicare Advantage, Dual Advantage, Medicaid Advantage Plus, and Fidelis Care at Home programs, available in certain counties.

With 770,000 members in 59 counties statewide, Fidelis Care was founded on the belief that all New Yorkers should have access to affordable, quality health insurance. Members have access to more than 49,000 health care professionals statewide. Regional offices are located in Albany, Syracuse, Getzville (Erie County), and Rego Park (Queens), with satellite offices in Rochester, Poughkeepsie, and Suffern.

For more information, call Fidelis Care toll-free at 1-888-FIDELIS (1-888-343-3547) or visit fideliscare.org.

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