If DiNapoli Can Audit DOHMH, Why Isn't He Investigating PPL's $11B CDPAP Disaster?

ALBANY, NY (03/26/2026) (readMedia)-- On Wednesday, New York State Comptroller Thomas DiNapoli released an audit of the NYC Department of Health and Mental Hygiene showing that the agency is failing to provide adequate language access services to non-English speakers. Advocates are calling on the Comptroller now to give that same level of scrutiny to PPL's handling of the Medicaid program so many New Yorkers rely on.

Statement from Ilana Berger, NY Political Director, New York Caring Majority.

??It's been a year since New York handed PPL an $11 billion dollar contract to take over CDPAP, and all we have to show for it is chaos: at least 150,000 workers and 90,000 consumers have fled the program, and those left are furious with how PPL is running it. Home care workers aren't getting paid, consumers aren't getting care, and the State still can't tell us if PPL is even saving New Yorkers money or just bleeding us dry. The Governor keeps claiming PPL has saved New York $1.2 billion-$2 billion, depending on the day, but has shown zero proof to back it up. If the Comptroller truly cares about access to health care, he should be fighting for a lifeline that provides essential home care to those who need it most and keeps hundreds of thousands of New Yorkers employed. If the Comptroller can audit DOHMH, he can audit PPL. He knows how to do his job. So why hasn't he?

In addition to the significant drop in enrollment and utilization, CDPAP home care workers across the state report being paid late, underpaid, or not paid at all by PPL. As a result, home care workers, consumers, lawmakers and advocates are urging Governor Hochul and leadership to require PPL provide quarterly and annual public reports on how their $11 billion CDPAP program is spent, including utilization data, financial data, customer service complaints, and wages. The coalition is urging lawmakers to include the Home Care Transparency Act (Comrie/González-Rojas) in the final state budget, and rallied in Albany yesterday to underscore the urgency.