McFadden Named 2011 Outstanding Credit Union Professional

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Bob McFadden, EVP, Finger Lakes Federal Credit Union, 2011 Outstanding Professional, Credit Union Association of New York

ALBANY, NY (07/14/2011)(readMedia)-- Bob McFadden, Geneva resident and executive vice president of Finger Lakes Federal Credit Union, was named a 2011 Outstanding Professional by the Credit Union Association of New York at their 2011 Annual Meeting and Convention held recently in Lake Placid, N.Y.

Outstanding Professional honors are awarded to individuals whose life's passion is credit unions, as demonstrated by hard work, dedication and success. McFadden won the award in the credit union asset category of $50-$250 million.

"Bob's devotion has had a positive impact on Finger Lakes Federal Credit Union and its members," said the Association's President/CEO William J. Mellin.

Since joining the senior management team in 2008, McFadden has been instrumental in identifying and implementing a new strategic direction for the credit union.

In 2010, McFadden recognized and pursued an opportunity to consolidate the credit union's multiple card programs under one third-party vendor. As the project leader, he spent

most of the year completing the necessary research, presenting a project proposal to the board of directors and implementing the new direction through interactions with multiple internal and external sources. McFadden also created the credit union's first-ever internal communication platform, the Bullet. The Bullet allows credit union leadership to communicate operational changes, new products and procedural changes and recognize staff who create positive member service experiences.

In addition to these initiatives, McFadden established and chaired a formal, internal regulatory team to ensure staff awareness of the numerous regulatory changes. He played a significant role in training staff and helping the credit union meet all regulatory effective dates. Thanks to his hard work and dedication, Finger Lakes FCU continues to navigate new terrain and realize new opportunities.

The Credit Union Association of New York has served as the trade association for the state's credit unions for 94 years. New York credit unions have assets of more than $53 billion and serve 4.5 million members. To learn more about the Association, visit www.cuany.org.

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